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IMPORTANT NOTICE CHANGE OF TELEPHONE NUMBER FOR THE OUT OF HOURS SERVICES.111

CONTACT DETAILS 

Do we hold the correct contact details for you? mobile

It is import that you let us know when you change your address and telephone number.

 

JOIN OUR PATIENT PARTICIPATION GROUP

For information on Kirklands Patient Reference Group/Patient Survey Group look under the section Patient Reference Group or ask the receptionist on your next visit to the surgery.

All the minutes and action plans can be found under the Patient Group section on the right hand side of the screen.

news

Kirklands latest PPG Newsletter

NOT SURE WHAT SERVICES TO USE

see our Kirklands Medical Services Information Leaflet look under Minor illness and show my Health Information to help you decide.

URGENT CARE GUIDE `What to know, when to go' See our guide on the right hand side of this page under further information.

 

TARGET

This surgery wil lbe closed on the following afternoons to allow our doctors, nurses and staff to attend educational events.

27th January 16

24th February 16

23rd March 16

In case of an emergency please ring your surgery for contact details or contact out of hours on 111

 

 

Welcome to Kirklands Online

THE PRACTICE

Established in 1926 by Alistair Mead, the practice serves patients in Copnor and adjoining districts.  The Present Partners are:

Dr Foley MB Ch B Leic(1981)DRCOG

Dr Thornton MB Ch B Birm(1985) DRCOG MRCGP

Dr Evans BM Soton(1987)DCH

Dr Zanoon Nazari MB Ch B Aberdeen(2003)MRCGP DFSRH

The doctors and staff at Kirklands surgery in Portsmouth are proud to offer the highest standard of patient-centred healthcare.  We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal, minor surgery, childhood vaccinations and well-person check-ups.

 

Situation and Car Parking

We regret that there is insufficient space to be able to offer patients car parking facilities on the premises. However, there is ample space in the driveway for private cars or taxis to `drop off’ and `pick up’ patients who have difficulty walking. The best car parking possibilities are in Powerscourt Road.

NAMED ACCOUNTABLE GP FOR ALL PATIENTS

All Kirklands patients now have a named accountable GP.  The named accountable GP is responsible for the patients' overall care at the practice.  If you would like to know who that GP is please contact the surgery.  If you have a preference as to which GP that is, the practice will make every effort to accommodate this request.  It will not always be possible for you to see the allocated GP; when booking a routine appointment patients are also free to book the GP of their choice.  When requesting a same day emergency appointment it may not always be possible to book the doctor of your choice.

How and why we keep information about you and how you can choose who sees it

 

Why do we collect information about you?

In order to support your care, health professionals maintain records about you. We take great care to ensure your information is kept securely, that it is up to date, it is accurate and used appropriately. All of our Practice staff are fully trained to understand their legal and professional obligations to protect your information and will only look at your information if they need to. They will only look at what they need to in order to do things like book you an appointment, give general health advice, provide you with care and if necessary refer you on to other services.

 

What information do we hold about you?

  • Your age, contact details and next of Kin
  • Details of your appointment, clinic visits etc.
  • Records of investigations, like laboratory tests, x-rays, etc.
  • Information from other health professionals

 

When is your information shared?

We will only use or pass on information about you to other health professionals to support your care. If we feel that it is in your best interests to share your information with someone else e.g. Social Care or a Voluntary Organisation that could support you we will ask your permission to do so. Everyone who has access to your information is required by Law to keep it confidential. We will not disclose your information to anyone else without your permission unless in exceptional circumstances e.g. a life or death situation. We are also required by law to share certain information such as the birth of a new baby, infectious diseases that may put you or others at risk or where a Court has decided we must.

 

You have the choice to share or not to share

You can ask for all or some of your information not to be shared outside of the practice. If you decide not to share at all this will not affect your entitlement to care. However, it may result in the delivery of your care being less efficient as other health professionals will not see your full medical history. If you have any concerns about how your information is shared or held, please contact the Practice Manager.

 

How your records are stored

Our practice uses an electronic clinical records programme called SystmOne which is where all of your information will be stored unless we hold paper records about you which will remain on paper. Because other GP’s in Portsmouth and Solent NHS Trust use SystmOne too it means we can share information electronically and securely about your care to support you more effectively. Other services that use SystmOne will ask your permission to see your information when they first see you.

 

Access to your health information

You have a right to access or view information the practice holds about you, and to have it amended or removed should it be inaccurate. You can make what is called a ‘Subject Access Request’ and we will:

  • describe the information we hold about you
  • tell you why we are holding that information
  • tell you whi it might be shared with
  • at your request, provide a copy of the information in an easy to read form

 

If you would like to make a ‘Subject Access Request’, please contact the Practice Manager.

 

Can my information be used for any other reason?

The NHS currently uses your information in an anonymous and safe way to:

  • protect the health of the public
  • help us anticipate, plan and provide care
  • audit and monitor the quality of services provided

 

Information used for these purposes will not identify you but if you would like further details about this, or if you do not want us to use your information in this way, please contact the Practice Manager.

      

Patient leaflet

Patient information poster on sharing data

Patient opt out form

Friends and Family Survey

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Online Services

(Site updated 04/02/2016)
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