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IMPORTANT NOTICE CHANGE OF TELEPHONE NUMBER FOR THE OUT OF HOURS SERVICES.111

Same-day Saturday GP Access?

If you wake up with a chest infection, tonsillitis or thinking you need to see a GP that day,

Portsmouth Primary Care Alliance are running a same-day access GP service on Saturdays.

Simply call 111 from any phone.  One of our doctors will call you back and if you need to be seen, they'll book you an appointment.

CONTACT DETAILS 

Do we hold the correct contact details for you? mobile

It is import that you let us know when you change your address and telephone number.

Mobile Phone Numbers

Let us have your mobile phone number, we can send you reminders for your appointments and let you know any result which are normal.

 

JOIN OUR PATIENT PARTICIPATION GROUP

For information on Kirklands Patient Reference Group/Patient Survey Group look under the section Patient Reference Group or ask the receptionist on your next visit to the surgery.

All the minutes and action plans can be found under the Patient Group section on the right hand side of the screen.

news

Kirklands latest PPG Newsletter

NOT SURE WHAT SERVICES TO USE

see our Kirklands Medical Services Information Leaflet look under Minor illness and show my Health Information to help you decide.

URGENT CARE GUIDE `What to know, when to go' See our guide on the right hand side of this page under further information.

 

TARGET

This surgery wil lbe closed on the following afternoons to allow our doctors, nurses and staff to attend educational events.

26th February 2020   

25th March 2020

29th April 2020

13th May 2020

24th June 2020

22nd July 2020

30th Spetember 2020

28th October 2020

25th November 2020

27th January 2021

24th February 2021

31st March 2021

In case of an emergency please ring your surgery for contact details or contact out of hours on 111

 

 

Appointments

receptionMonday to Friday 9.00am-12.15pm - 4.00pm-6.15pm

Emergency appointments are available every morning. Please telephone between 8.30am-11.00am

If you have a problem and feel it could be dealt with by the GP on the telephone, please ask the receptionist to book you a telephone appointment.

Extended Hours appointments are available Monday evening after 6.30pm, Tuesday morning from 7.30am and Wednesday evening after 6.30pm.


SPECIAL APPOINTMENTS

Antenatal and Child Immunisation Clinics are all held in the afternoons. Wart clinics and minor surgical procedures are carried out by special arrangement.

Appointments for blood pressure care, diabetic management, asthma, well-women or well-men advice is all available in normal surgery times by all the doctors and practice nurses.  

TRIAGE NURSES

TheTraige Nurse is available Three mornings a week Monday, Tuesday and Friday to see patients who have urgent problems. Triage may be able to deal with your problem either on the telephone or in person.  

Extended Access Services

 

In addition to the practice’s own extended hours services, Portsmouth Primary Care Alliance (which is an organisation made up of GP Practices in Portsmouth) provides sustainable services to support General Practice and our individual practices and patients. Some of these services are shown below and how to access them; they are the:

 

Integrated Primary Care Service

 

This is a new integrated 24/7 primary care service is set to improve care and patient access to GP services in Portsmouth. The Integrated Primary Care Service started on 29 June 2018 and incorporates the existing Acute Visiting Service and Extended Access Service and adds Out of Hours provision overnight.  The NHS is linking these services to provide a ‘streamlined and unified’ new model for people needing urgent out-of-hospital care. You can now access appointments during evenings and weekends at a city-wide hub at Lake Road Health Centre in central Portsmouth.  Additional routine appointments will be available as well as urgent same-day appointments every day until 10pm 365 days a year. To use the new service, during normal working hours call the surgery and at all other times call 111.

 

Acute Home Visiting (AVS)

 

Since September 2015 the Alliance has provided an Acute Visiting Service. This now runs during the hours of 9am-6pm Monday – Friday (excluding Bank Holidays). If you are feeling unwell and are not able to attend your usual doctor’s surgery, you can contact your GP Practice to request a Home Visit.  Some patients will be seen by their usual GPs but if following a telephone assessment your GP feels that you are unable to wait until after surgery for a visit, you may be offered a referral to the Acute Visiting Service. One of the team of GPs will then come out to see you as a representative of your practice. The doctors work across the Portsmouth area to visit registered patients at home. They provide appropriate treatment which helps to both reduce attendances at A&E and avoid unnecessary admission to hospital. Patients referred to the AVS are normally seen quickly (normally within 2 hours of us receiving the referral) and are given the best care in the most appropriate setting.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website